Testimonies

For the longest time all we have had is Facebook! Throughout this past year we’ve started utilizing Google Reviews more, but have been unimpressed with the platform. (We have a false / spam review on there and Google won’t remove it – frustrating) We’ve been in business collectively four years and still have our five star rating in tact! 🤍


If we have serviced your home we would love if you would leave us a review!

Check Out Our New Office

Mom Maid’s primary office has moved to a downtown storefront in Ligonier! We’re now located at:

312 S Cavin St Ligonier, IN 46767

Our Company Policies:

Updated on 08/20/2024

Booking Policy:

There is a no booking fee or deposit to schedule your appointment.

Pet Policy:

Dogs must attend daycare, be put away somewhere separate within the home, or be kenneled during service. We will not clean any pet kennels or cages. If we have to clean up a pet waste mess it will result in a Pet Waste Fee. Cats may stay out in the home if well behaved.

Pest Policy:

Please disclose any previous pest issues before booking. If there is any evidence of mice, rats, bugs, feral animals etc we will leave immediately and you will be charged a Pest Fee on top of your hourly rate. We will not return until the issue has been resolved for 30 business days.

Deep Clean Policy:

You must book your initial deep clean service before you can schedule any recurring maintenance services. We do not intake new clients on maintenance cleans.

Appliance Policy:

The interior of appliances do not come standard in our cleans, but you can purchase any interior as an add on cost. Example: If you would like the inside of your microwave cleaned each appointment we can make a note of that in your file, and you’ll have a $10 additional fee each appointment.

Trip Charge Policy:

No trip charge within 25 miles

>25 miles = $10

>35 miles = $20

>45 miles = $30

Rug Policy:

During your appointment we will kindly remove and roll / fold your rugs up for you to lay back down after we’ve mopped ourselves out the exit. We will not lay the rugs back down over the wet floors nor wait for the floors to dry to lay them back down. If you would like to make picking your rugs up as part of your prep for your clean please do!

Patio Door Policy:

The exterior of patio doors is weather permitting. Meaning, when the weather permits we will clean the exterior glass for you, and when the weather is uncooperative we will not clean it that appointment.

Lock Out Policy:

It is the Client’s responsibility to ensure we have access to the home upon arrival, and know how we should lock up upon departure. Failure to provide us immediate access upon arrival will result in a lock out fee, and those are as follows:

Less than 15 minutes = $45 fee

More than 15 minutes = $90 fee

Returned Check Policy:

There is a $55 fee for bounced / returned checks.

Cancellation Policy:

Once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 48 hours (2 days) it will result in a $50 cancellation fee.

Late Fee Policy:

There is a $35 late fee applied each week until your invoice is paid in full. 

Tipping + Trip Charge Policy:

The Cleaner that serviced your home receives 100% of your tip and trip fee. Their tips and trips are added to their weekly paycheck every week!